PowerGenius Quick User Guide
In this PowerGenius Quick Guide you will find an overview of the system as well as helpful hints and instructions about the PowerGenius Dashboard which is where you will monitor and interact with your system. This guide is designed to be a quick introduction to the product for new customers and should you not find the answer to your question here please refer to the FAQs on the website or get in touch through one of the following options; email the PowerGenius support team firstname.lastname@example.org; call us on 0800 POW GEN in NZ or 1800 POW GEN in AU; alternatively you can go to PowerGenius Help from the My Account online portal.
What is the PowerGenius system and what does it do for you?
When monitoring and appliance control are combined as an Energy Management System, PowerGenius automatically controls the appliances you have selected to meet your power usage objectives and comfort needs. Your objectives will have been configured in the system by your PowerGenius Installer but can be changed if your requirements change.
For users with solar power, PowerGenius continuously monitors your solar generation and the amount of electricity used from the grid. Most retailers will pay you significantly less for the power you export to the grid when compared to what they will charge you for the power imported from the grid. In this case, at times when your solar power generation is greater than what you are using in your home, PowerGenius will switch certain loads on, such as the hot water cylinder or a pump so that you use the power when you're producing it. If you're lucky enough to be incentivised by your retailer to export to the grid, PowerGenius can alternatively maximise the power exported. In both cases, PowerGenius will help you avoid importing electricity when tariff rates are at a premium during peak times.
The hardware in your PowerGenius system will vary by the type of subscription you have and the appliances you are controlling, therefore some aspects of this guide may not be relevant to your system. The minimum requirements for a PowerGenius system are a Gateway and a PMM (Power Management Module) for monitoring only. For smart energy management you'll need a Gateway, PMM and Appliance Controller. You may have one or more PMMs where each PMM will monitor up to three electricity circuits.
The Dashboard is the web-based application you will use to view your power usage and change system settings, such as hot water temperature or the target amount of power to export. You can log into the dashboard with any web-enabled device with the login details you were provided at the time your subscription was confirmed. Your PowerGenius sends your energy data to the Dashboard through your internet connection. Learn more about how to use your Dashboard later in this document.
Gateway and Router
What: The Gateway is a small networking box.
Why: The Gateway enables the transfer of information about your system to the PowerGenius Cloud where the information is displayed on your dashboard.
Where: The Gateway connects through your home internet connection and will typically be connected to your internet router.
Alerts: A working Gateway should have one green light solidly on and one flashing orange light indicating it is communicating with the dashboard. The Gateway has one ethernet cable running to your router and one power cable that plugs into a USB port.
Power Management Module (PMM)
What: The PMM is the unit that monitors all the power information to and from the home and interprets it to the Appliance Controllers.
Why: It monitors how much solar power you are generating and whether you are importing or exporting power from the grid. If you are exporting power, the PMM can send out a signal to an Appliance Controller to switch it on instead of exporting energy to the grid.
Where: In your switchboard or meter box. If your solar power feeds into a different switchboard than your main board, you will have more than one PMM. If you have more than one phase you will have one PMM for each phase.
Alerts: The PMM should have a blue light on it indicating it is communicating with the other PowerGenius components.
Variable Appliance Controller (VAC)
What: The Variable Appliance Controller controls appliances up to 25 Amps such as your hot water cylinder, allowing you to use solar generation to heat water.
Why: The VAC uses excess solar energy when it is available to heat your hot water. The two temperature sensors ensure the minimum amount of energy is used to maintain optimal water temperature therefore heating your water as efficiently as possible.
Where: The VAC controller will be mounted next to your hot water cylinder or other appliance requiring up to 25 Amp load control.
Alerts: When communicating with the PG system, there will be an orange flashing LED light to indicate communication is in progress.
Switch Appliance Controller (SAC)
What: The Switch Appliance Controller controls appliances up to 10 Amps such as your chest freezer, dishwasher, washing machine or pump, allowing you to use solar generation to operate the appliance.
Why: The SAC uses excess solar energy when its available to run your appliance. The temperature sensor is only required when you want to control the appliance based on temperature.
Where: The SAC controller will be plugged into the appliance it is controlling and the power socket.
Alerts: When communicating with the PG system, there will be an orange flashing LED light to indicate communication is in progress.
Your PowerGenius Portal
The following will explain;
- How to login to your PowerGenius Account
- How to access your PowerGenius Dashboard
- How to understand the information presented on the Dashboard home page
- Functions of your PowerGenius Dashboard including
- Setting up trends
- User Profile management
Your PowerGenius Account
You can access all the applications you need to manage your PowerGenius system, get help and manage your subscription from the My Account portal.
To access your My Account portal go to https://www.powergenius.net/my-account/ and login.
Enter the email address and password that you provided when you set up your subscription to login. If you have forgotten your password follow the Forgot Your Password? link.
To visit your PowerGenius Dashboard click on the Dashboard link in the My Account portal.
The Dashboard home page will be presented to you when you select the dashboard link from your My Account portal.
From the Dashboard you can;
- View the status of your PowerGenius system
- Manually turn appliances on or off where there is an appliance controller
- Setup and view trends
- Create and view counters and meters
- Download data
- Setup alarms and notifications
The Dashboard is mobile friendly and is suitable for use with tablets and mobile phones as well as desktop computers.
The main navigation uses a task bar on desktop computers or a drop-down menu on mobile devices.
The main task bar and menu is accessible from any page. The path to the current page is shown in the task bar which provides links to parent pages.
The main navigation task bar presents eight-page links. The links are presented as menu items on mobile devices.
The Dashboard page, which is also the home page of the Dashboard, shows the current status of the network and statistics for the day. The Dashboard view can be customised to display different tiles and meters.
Double click on a power tile presented on the dashboard page to get quick access to downloads and pre-configured charts.
|Charts provides functionality to create custom chart reports. Multiple chart types can be used. Historical data trends may be viewed over different time periods. Chart data can be downloaded.|
|Groups allows visibility of your networks. If you have more than one network, for example a home and a rental property, each network is managed in a separate group.|
The networks page shows an overview of your networks. Select the network status button to see if there are any communication issues. There may be a problem with your router connection if the network is offline or overdue.
Select a network on the network page to view a list of your network nodes and details of network events.
|From escalations you can create escalation groups. Add users to the escalation group. Alerts may be sent to escalation groups such as when a node goes offline, or a threshold temperature is reached.|
|The search function is used to find a user, network, node or device. e.g. Search for the module HWC to locate the hot water module details. In this case the HWC module can also be located by double clicking on the related tile if it has been added to the Dashboard home page. There are often multiple ways to navigate to an item.|
|From User profile set your email address, password and mobile number. Your email address may be used to login and get alerts. Any alert events that you have subscribed to are listed on this page.|
|Select this link to logout from the dashboard. It's highly recommended that you logout of the dashboard if you are not using it.|
Mobile Menu Bar
On mobile devices select a task from the drop-down menu to the left of the task bar to access different page links.
Dashboard Home Page
Go to the Dashboard home page by selecting the dashboard icon from the top left of the menu bar.
The dashboard home page provides you with an overview of the network status, including how much power is being produced or consumed now and since midnight, and whether an appliance is turned on.
The PMM(s), monitoring import and export and the appliances, are represented by one or more tiles which are grouped into sections. You can customise the dashboard home page to group tiles into different sections. In the example below there is a single section named Jack and Jill's 10KW. You can add multiple sections. The tiles presented here will vary from those shown and will depend on the devices and applications installed on your network as well as your personal preferences.
Select the link to the right of a section bar to collapse or expand the contents of the section.
Select the edit button on a section to modify the contents.
Most PowerGenius systems will include the Power tile. The Power tile shows both the amount of energy used since midnight in kWh (kilo Watt hours) and the average power used in the most recent measurement interval in kW.
The Power tile may vary from the one shown depending on whether one or more PMMs (Power Management Modules) has been deployed.
All power modules share the following features.
The time of the last measurement is shown above the energy usage figures. The last measurement should be within five minutes of the current time. The data on the dashboard will automatically refresh when new data becomes available.
The left hand column shows recent power usage for the last measurement interval.
The right hand column shows accumulated total energy usage for that day (since midnight).
kWh is the unit of energy used by your electricity retailer and is calculated by multiplying the average power used in kW by the amount of time the power is used in hours. If you use a heater that is rated at 1kW for 2 hours the heater will have used 2kWh of energy.
The Export values show the average amount of power exported to the grid over the measurement interval (typically one minute or five minutes) and total amount of power exported so far today. For the Local Grid Local Solar example 0.270kW has been exported over the last measurement interval and a total of 0.641kWh has been exported today.
The Import values show the average amount of power imported from the grid over the last measurement interval and total amount of power imported so far today. In the example, the green background colour of the label indicates that the system is currently importing power.
Sometimes your system may show that it has been importing and exporting power at the same time. That's because the values are averaged over the measurement interval. i.e. The system could have started importing at the beginning of the interval and then exported at the end of the interval. Your retail power company will have measured both.
The Load values show the amount of power being consumed, and that has been consumed, so far for the day. This could be from imported power, solar power produced, or both sources.
The Solar values show the amount of power being produced and produced so far for the day.
The Voltage measurement gives you an indication of the quality of your power. The preferred operating range is between 225V (230V-2%) and 244V (230V + 6%) but greater operating range is allowed particularly for short periods of time. While most appliances have a standard power rating of 230V there are older appliances with a nominal rating of 240V.
The Frequency measurement is another indication of power quality. The normal frequency range is between 49.9 and 50.1 Hz.
Appliance Control tile
The Appliance Control tile presents the last measurement time, average power used, and the total energy used for the day for an appliance.
The Power Status of the appliance is also shown. When the tile title is green the appliance is turned on.
The appliance may be turned on or off manually by selecting On or Off on the left bottom of the tile.
Hot Water Control (HWC)
The variable power appliance controller may be used to control most electric hot water cylinders and other appliances up to 25 Amp.
When setup for hot water control two temperature sensors are installed. The top temperature sensor is mainly used to control power. The controller will not turn on if the maximum temperature is reached. The controller will always turn on if the temperature falls below the minimum temperature setting.
The lower temperature sensor is used to ensure that the hot water cylinder is fully sterilised once per week. This requires that all the water in the hot water cylinder is heated above the sterilisation temperature (60 degrees) at least once per week. The sterilisation status is displayed.
Both the average power used in the last measurement interval and the total power used since midnight are presented.
PowerGenius Trends Charts
Select the Charts function in the task bar to set up and view trends.
Trends allows you to chart power usage, temperature and other data from your network over time. Trends provides a powerful tool to understand how your PowerGenius system is performing. It allows you to visualise when power is being consumed and when it is being produced.
Create Your Chart Reports and Charts
The example below will demonstrate how to setup trend charts for 'Total Power' used, 'Solar Power' consumed and generated.
1.Click on Create new chart report.
- Note this is the chart report name and is where your charts related to this name will be hosted.
2.Fill in required fields.
- Note these can be amended and changed at any time.
- You can add as many charts as you wish to report.
- The chart fields have default settings for chart height and including time scale, we suggest you leave the default setting in place for ease of use and to just rename your chart.
- Display Name = will auto generate based on your selection, however you can edit and name as you wish
- You can select the colour of the line you want to display on the chart. We would recommend you leave the Date Offset specifications on the default settings.
- If you click Add & Continue you will be able to add other trend lines on the same graph. If you click Close you will see the one trend line you have created on the chart.
Another useful trend to chart is main Hot Water Cylinder Element if you are monitoring your hot water.
- To do this add another graph by clicking 'Add Chart to report', which is the middle box under the orange bar at the top of your page.
- Fill in the Chart Details as done for your Power Graph. We will name this Hot Water Cylinder.
- Fill in the items as above that you would like displayed on this second graph. Example below shows the fields for the hot water controller power.
The example charts overall show that where the system can it is using solar energy rather than importing from the grid and that when there is solar the hot water cylinder is using it to heat during the day.
Charts will automatically be saved and will continuously update under the Trends function on the dashboard bar.
PowerGenius User Profile
The User Profile symbol is the second to last function from the right along the orange task bar.
User Profile allows you to view your information and change your password at any time.
- If you did not create your own password we strongly recommend that you change it.
How to Change Your Password
2.Fill in required fields
If you need any help please email the PowerGenius support team email@example.com or call us on 0800 POW GEN in NZ or 1800 POW GEN in AU, alternatively you can go to the PowerGenius Help from the My Account portal.