Login to the Power Genius dashboard at http://powergenius.dashboard.co.nz.
The dashboard home menu should have been configured to show the current status of each of the devices on the network.
If the Power Genius system is operating correctly the last update time for each of the devices should be within ten minutes of the current time.
For a Power Genius device to work it must connect to the Power Genius home network and the device must be correctly configured to join the network.
The dashboard shows the last update time for each device on the home network. Each device is represented by a module on the dashboard.
The dashboard is usually updated at least every five minutes. The update interval is configurable and may vary for each network.
If none of the devices have ever connected to the dashboard since the Gateway was installed the network may not have been successfully configured. Similarly if a single device has never successfully connected to the dashboard it may not have been configured to join the network.
If none of the devices have connected within ten minutes there may be a problem with the internet connection or the Power Genius Gateway connection. The Gateway is the device that connects the Power Genius network to the internet and the Dashboard.
If the 'last update' time has not been updated within ten minutes for any of the modules presented on the dashboard there may be a problem with the internal network connection to one of the devices which has not been updated.